Where do we ship ?

We ship worldwide. 

 

What is your return policy ?

 

For online purchases, MOT will accept merchandise in its original condition for a refund of the purchase price when accompanied by the original invoice. 
Return merchandise must be post marked within 15 days from the date of delivery to motatelier.com or (returned to the boutique which you have purchased ur product ) within the city you bought. However, all PayPal purchases must be returned exclusively to motatelier.com. Motatelier.com does not provide return shipping labels and shipping charges for returned item(s) are the client’s responsibility. The address for return can be found on your invoice included with your package. Merchandise that has been worn, used, altered or damaged will not be accepted. Certain items such as jewelry, watches, sunglasses. Returns on these specific items will only be honored if the label remains intact. MOT reserves the right to refuse return of any merchandise that does not meet the above return requirements in MOT’s sole discretion. 
Merchandise returned to motatelier.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable. For updates regarding your return, please contact mot@motatelier.com and include the return tracking number. Emails will be responded to within 1-2 business days.

 

How do i return a product ?

Easy-to-follow return instructions are included with each shipment. Motatelier.com does not provide return shipping labels and shipping charges for returned item(s) are the client’s responsibility. Please be sure to request adequate insurance to cover the shipment. MOT will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged

 

What is your shipping policy ?

Depends on which city you live in. Since we ship out products from Turkey the estimated time to recieve your product is 10-15 business days.